We talked Sales Force Automation, Lead Capcture, Lead Distribution in our past post. CRM Software Functions we are talking here. Agency Management System (AMS) include Customer Relationship Management.
Customer service may be provided by a person (e.g., sales and service representative), or by automated means called self-service. Examples of self service are Internet sites.
Customer service is normally an integral part of a company’s customer value proposition.
Implementation of customer service
Customer service may be employed to generate such competitive advantage as a particular service proposition can be harder to copy for competitors.
The implementation of a particular customer service proposition must consider several elements of the organization
ref: agency management system, insurance crm, insurance software, wikipedia
Tuesday, January 22, 2008
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13 comments:
Hello,
Your blog on Customer Services is very nice. I like to read it. I like to review the http://www.agencyorganizer.com/ site also. I like your post on Implementation of Customer Service as a part of Agency Management System.
Friend4all,
Customer services implementation is something I am interested in reading. The site http://www.agencyorganizer.com/ is really very good and useful to SMB people. I wait for your next post. Good luck. Thanks.
Hi,
Customer Service as a part of CRM Software is interesting for me. I surf on net for new technology sites available on net for finance industry. http://www.agencyorganizer.com/ is good site for agency management software.
Hi……
It’s a terrific article you have there about Implementation of Customer Service. I look forward for another good stuff there in http://www.agencyorganizer.com/ and http://www.leadorganizer.net/. I find all your reading materials are so useful.
Hi,
You have given interesting detail in your blog about Implementation of Customer Service. I like to read when I was looking for Insurance CRM articles. It is very useful.
Hi,
i do agree with what u said in implementation of customer service. Industry like insurance need more customer service and they need Insurnce CRM or Lead Management Software or Agency Management System to make it easy for them to implement customer service in better way.
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Hi friend4all, it’s nice to look over your facts there in your blog such as Implementation of Customer Service. I do like most the Sales Force Automation. It’s easy to understand. You always have new ideas
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